Refund Policy

We want you to be 100% satisfied with your purchase — no compromises. If something’s not right, here’s how we’ll make it better:

7-Day Money Back Guarantee

If you're not happy with your order, you have 7 days from the date of delivery to request a return or refund — no questions asked.

Eligibility for Refund

To be eligible for a return or refund:

• Your item must be in the same condition you received it (unused and in original packaging).

• You must provide proof of purchase (order confirmation email or receipt).

• The request must be made within 7 days of receiving your item.

Return Process

To start a return, simply email us at support@dripraiders.shop with your order number and reason for return.
We’ll respond within 24 hours with the next steps.

Please do not send the product back to the manufacturer or any address without contacting us first.

Damaged or Wrong Items

Received the wrong item or something arrived damaged? We’ll fix it right away — just send us a clear photo of the issue and we’ll either send a replacement or issue a refund.

Exchanges

If you'd like a different product or color, contact us and we’ll help arrange an exchange if eligible.

Refunds Timeline

Once we receive and inspect your return, your refund will be processed to your original payment method within 5–10 business days.
If you haven’t received your refund after 10 days, contact your bank or credit card company first — processing times may vary.

Non-Refundable Items

• Sale or clearance items

• Items returned after the 7-day window

• Used or damaged items not due to our error

Need Help?

We’re always here to help. Email us anytime at support@dripraiders.shop — we respond quickly!